Privacy Policy

Effective Date: 1/1/2026

Business Name: NeuroDiverse Experience Lab LLC

Website: ndexperiencelab.org

Contact Email: ndexpertlab@gmail.com

Business Location: Virginia, USA

NeuroDiverse Experience Lab LLC, we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or interact with our Services.

By using our website or Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information in the following ways:

a. Information You Provide Voluntarily

When you:

  • Download a free resource

  • Fill out a contact or signup form

  • Purchase a product or service

  • Register for a course or coaching

You may provide:

  • Name

  • Email address

  • Billing information (processed by third-party providers)

  • Any information you choose to share in forms or communications

b. Automatically Collected Information

When you visit our website, Squarespace may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website

This data helps us understand how visitors use our website and improve accessibility and functionality.

How We Use Your Information

We use your information to:

  • Deliver digital products, courses, and services

  • Send requested free resources

  • Process payments and transactions

  • Communicate with you about your purchases or inquiries

  • Provide customer support

  • Send educational and marketing emails (see Email Communications & Consent)

  • Improve our website, content, and Services

We do not sell your personal information.

Email Communications & Consent

When you submit a form to:

  • Download a free resource, or

  • Purchase a product or service

You consent to receive an email campaign related to that resource or purchase.

Email Campaign Details:

  • Frequency: Bi-weekly

  • Total emails: Up to 5 emails

  • Purpose: Educational content, related resources, and information about our offerings

You may unsubscribe at any time using the link provided in every email. Unsubscribing will stop future marketing emails but may not affect transactional emails related to purchases or services.

Legal Basis for Processing (Virginia & U.S.)

We process personal data based on:

  • Your consent (e.g., email signups)

  • Contractual necessity (e.g., fulfilling purchases)

  • Legitimate business interests (e.g., improving Services)

  • Legal obligations (e.g., tax or record keeping requirements)

Sharing Your Information

We may share your information with trusted third-party service providers, including:

  • Squarespace (website hosting and forms)

  • Email marketing platforms (for email delivery)

  • Payment processors (to securely handle transactions)

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies & Analytics

Our website uses cookies and similar technologies through Squarespace to:

  • Improve site functionality

  • Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Data Retention

We retain personal information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your information, subject to legal or contractual limitations.

Your Privacy Rights (Virginia Consumer Data Protection Act – VCDPA)

If you are a Virginia resident, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion of personal data

  • Obtain a copy of your personal data

  • Opt out of targeted advertising or email marketing

To exercise your rights, email us at [ndexpertlab@gmail.com]. We will respond within the time required by Virginia law.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and Services are intended for adults. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

NeuroDiverse Experience Lab LLC
Email: ndexpertlab@gmail.com
Location: Virginia, USA